TERMS OF SERVICE

UNATTENDED PARKING AND SHUTTLE SERVICE CONTRACT
“PARKING SAVONA – BERGEGGI”

This document governs the general terms and conditions of the contract for the use of the unattended parking service located in the Municipality of Bergeggi and the related shuttle service to and from the Port of Savona, offered by the Consorzio Savona Crociere (hereinafter “the Operator”).

Online booking and/or vehicle entry into the parking area imply that you have read, understood, and fully accepted these contractual regulations.

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Article 1 – Object of the Contract

1.1. This contract concerns the rental of an unattended parking space (stall) for a single vehicle within the uncovered parking lot located in the Municipality of Bergeggi, and the provision of a collective transportation service (shuttle) for passengers to and from the Palacrociere in the Port of Savona.

1.2. The parties expressly agree that this contractual relationship constitutes an atypical parking space rental agreement and not a storage agreement pursuant to Article 1766 et seq. of the Italian Civil Code. Consequently, the Manager assumes no obligation to guard, supervise, or guard the parked vehicle or the goods contained therein.

1.3. The Manager’s services are limited to ensuring the availability of a parking space and providing the shuttle service, according to the methods specified below. No other services are included or required.

Article 2 – Conclusion of the Contract and Acceptance of the Conditions

2.1. The contract is concluded through the online booking process on the Manager’s website. By confirming the booking, the Customer declares having read, understood, and accepted in full and without reservation all the clauses of this contract.

2.2. Entering the vehicle into the parking area does not in any way constitute delivery or entrustment of the vehicle to the Manager or its employees. The Manager’s staff will not move the vehicle under any circumstances, limiting themselves to providing the Customer with verbal and/or hand signals for correct positioning in the assigned space. Once parking is complete, the vehicle keys remain the full and exclusive property of the Customer, who is required to carry them with them without providing any copies to the Manager’s staff. This operating method further confirms the nature of this contract as a rental of the area and the consequent exclusion of any custody obligation.

2.3. When booking online, the Customer is required to specifically approve, through a specific and separate selection (so-called “point and click”), the clauses set forth in Articles 5 (Exclusion of the Obligation of Custody and Limitation of Liability), 4.3 (Limitation of Liability for the Shuttle Service), 8.2 (Failure to Refund for Early Collection), and 11 (Jurisdiction), pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code.

Article 3 – Rates and Payment Methods

3.1. The service is subject to a fee. Rates, calculated on a daily basis and varying by vehicle type, are those published on the Operator’s website at the time of booking and include VAT.

  • Car (max. 5 seats): €14.00/day
  • Car/other vehicle >> 5 seats/van: €18.00/day
  • Camper: €22.00/day
  • Bus: €33.00/day

3.2. The fee is calculated based on the parking period indicated at the time of booking and must be paid in full upon arrival at the parking area, before using the shuttle service to the Port. Payment can be made in cash or electronic means of payment.

3.3. The Customer acknowledges and accepts that the rate is determined solely based on the rental of the space and the shuttle service, and does not include any fee for storage, which is expressly excluded.

Art. 4 – Shuttle Service

4.1. The rate includes collective transportation (shuttle) for passengers from the Bergeggi parking lot to the Palacrociere in the Port of Savona on the day of the cruise departure, and vice versa on the day of the return.

4.2. The times and frequency of the shuttle service are established by the Operator based on the embarkation and disembarkation times of the cruise ships and communicated to the Customer.

4.3. The Operator cannot be held responsible for delays, missed connections, or other disruptions resulting from force majeure, heavy traffic, road accidents, road closures, or other events not directly and negligently attributable to its organization.

Art. 5 – EXCLUSION OF THE OBLIGATION OF CUSTODY AND LIMITATION OF LIABILITY

5.1. THE PARKING AREA IS UNGUARDED. The Manager assumes no obligation to supervise or guard the parked vehicle. Parking is at the Customer’s sole risk.

5.2. The Customer acknowledges that the parking area is uncovered, unfenced, not monitored by dedicated staff, and not equipped with alarm systems or video surveillance for security purposes. The presence of staff is limited to merely assisting with vehicle positioning and managing the shuttle service.

5.3. By virtue of the nature of the contract, which is merely a rental of space, the Manager is expressly exempt from any and all liability for theft (total or partial), damage, vandalism, or shortages relating to the vehicle, its accessories, equipment, and all items (including luggage and valuables) inside or outside the vehicle, even if locked.

5.4. The Manager is also not liable for any damage to persons or property that is not directly and unequivocally attributable to the actions and gross negligence of its employees in the performance of their assigned duties. The Manager is therefore not liable for damage caused by other parking users, third parties, weather events, natural disasters, falling trees or branches, bird droppings, or any other cause not attributable to the Manager.

5.5. Acceptance of this clause, specifically requested during the booking process pursuant to Article 2.3, is an essential and decisive condition for the conclusion of the contract.

Art. 6 – Customer Obligations and Prohibitions

6.1. The Customer is required to:

  • Drive the vehicle at a walking pace, respecting internal signs and staff instructions.
  • Park the vehicle exclusively within the assigned space, with the engine off, the handbrake engaged, and the vehicle properly locked.
  • Ensure that the vehicle complies with the Highway Code and is covered by valid third-party liability insurance.
  • Do not leave animals inside the vehicle.
  • Please carefully keep your payment voucher, which is valid for the return shuttle service.

6.2. It is strictly forbidden to:

  • Obstruct traffic lanes, manoeuvring spaces, or other spaces.
  • Perform any type of repair, maintenance, oil change, or vehicle washing.
  • Transfer fuel or store flammable, toxic, or hazardous substances in the vehicle, except for fuel contained in the approved tank.
  • Stay overnight or camp inside the vehicle or the parking area.

6.3. The Operator reserves the right to tow, at the owner’s expense, any vehicle found to be in violation of these rules or that constitutes an obstruction or danger.

Art. 7 – Damage and Accidents

7.1. The Customer is solely responsible for any damage caused by their vehicle or their conduct to persons, parking facilities and structures, other parked vehicles, or third-party property.

7.2. Any damage incurred must be reported by the Customer before collecting the vehicle from the parking area, failing which all claims will be forfeited.

Art. 8 – Duration of Parking and Vehicle Collection

8.1. Parking lasts for the duration specified at the time of booking. If the Customer, for reasons beyond his control (e.g., health problems, ship rerouting, etc.), needs to extend the parking period, he must promptly notify info@parkingbergeggi.com by email. Additional parking days will be charged at the applicable rates.

8.2. In the event of a cruise being interrupted or the vehicle being collected early for any reason, the Customer will not be entitled to any refund, even partial, for the unused parking days.

Art. 9 – Information on the Processing of Personal Data (pursuant to EU Regulation 2016/679 – GDPR)

9.1. Data Controller: Consorzio Savona Crociere, with registered office in Savona, Via C. Battisti, No. 4/6, 17100 Savona (SV).

9.2. Purpose and Legal Basis of Processing: The personal data provided by the Customer (name, surname, email, telephone number, vehicle registration number) are processed for the following purposes: a) managing the booking, executing the contract, and providing the requested services (legal basis: execution of a contract); b) fulfilling legal, accounting, and tax obligations (legal basis: legal obligation); c) managing any disputes (legal basis: legitimate interest of the Data Controller).

9.3. Method and Period of Retention: The data is processed using electronic and paper-based tools, adopting appropriate security measures. It will be retained for the entire duration of the contractual relationship and, subsequently, for the time necessary to fulfil legal obligations (typically 10 years).

9.4. Rights of the Data Subject: The Customer has the right to access their data, request rectification, erasure, restriction of processing, object to processing, and the right to data portability. They may also lodge a complaint with the Italian Data Protection Authority. These rights may be exercised by sending a communication to the Data Controller’s office.

9.5. 9.5. Acceptance of this contract implies acknowledgement of the aforementioned information.

Art. 10 – Removal Clause

10.1. After 5 days from the end of the booked parking period, without the Customer having collected the vehicle or provided any notification pursuant to Art. 8.1, the Manager shall have the right to have the vehicle towed and transferred to an external storage facility, charging all related costs to the Customer/vehicle owner.

Art. 11 – Applicable Law and Jurisdiction

11.1. This contract is governed by Italian law.

11.2. Any dispute arising from the interpretation, execution, or termination of this contract shall be subject to the exclusive jurisdiction of the Court of Savona, without prejudice to the mandatory provisions of Legislative Decree 206/2005 (Consumer Code) for the protection of Customers who qualify as consumers, which provides for the jurisdiction of the court of their place of residence or domicile.

SPECIFIC APPROVAL OF CLAUSES PURSUANT TO ARTICLES 1341 AND 1342 OF THE ITALIAN CIVIL CODE

The Customer, after carefully reading the terms and conditions, specifically approves, pursuant to Articles 1341 and 1342 of the Italian Civil Code, the following clauses of this contract:

  • Article 4.3 (Limitation of Liability for the Shuttle Service)
  • Article 5 (Exclusion of the Obligation of Safekeeping and Limitation of Liability)
  • Article 6.3 (Right to Tow the Vehicle at the Customer’s Expense)
  • Article 8.2 (Exclusion of the Right to a Refund in the Event of Early Pickup)
  • Article 10 (Towage Clause for Unauthorized Prolonged Parking)
  • Article 11.2 (Jurisdiction)